Legal
Product Availability & Quotation Policy
How product examples, availability, and quotations work.
Last updated: July 2026
This policy explains how product information and quotations work when you enquire with Keystone Building Supply LLC. Our website is a catalogue and enquiry service, not an online store.
Products shown are examples
The products and categories shown on this website are examples of the kinds of materials you can enquire about. They are provided to help you prepare a material list and are not a live inventory.
Stock is not guaranteed
We do not guarantee that any particular item is in stock, or that it is available in any particular quantity, size, colour, grade, or brand. Availability changes and is confirmed on a per-enquiry basis.
What to confirm
Before relying on any product for your project, please confirm the following directly with us:
- Exact product, size, and dimensions.
- Quantity available and any minimums.
- Colour, grade, brand, and specification.
- Price, applicable taxes, and any transport charges.
Quotations
- A quotation is an estimate prepared in response to your enquiry.
- Quotes may expire after a stated or reasonable period.
- Quotes may change based on availability, supplier cost, taxes, transport, and the quantities requested.
- A website submission is a request for a quotation — it is not acceptance of an order.
Orders
Orders are only confirmed through direct communication with the business. There is no online sale unless separately and expressly agreed. Special orders may have additional conditions, such as deposits, lead times, or limits on changes and cancellations, which we will explain when they apply.
Measurements and specifications
Customers are responsible for verifying project measurements, quantities, and specifications. We are glad to help you review a material list, but final responsibility for suitability and code compliance rests with the customer and their licensed professionals.
Contact
To confirm availability or request a quotation, call 779-245-8764, email support@keystonebuildingsupply.com, or use our Request a Quote form.
Ready to price your project?
Send us your material list or project details and we will review your enquiry and respond as promptly as possible.